Have you ever had such a thing that you thought for a long time about a work (or personal) situation, and then whoops! and everything seemed to be laid out on the shelves? We have this happened more than once. Moreover, in some sense, this is our profession – to sort out difficult situations on the shelves. Because for the past 12 years, my colleagues and I have been training IT specialists and managers in people management skills and what is called soft skills. During our work, we have accumulated a large number of tools that we use to solve[…]
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