Tetics PRO Three-Day Sessions

How You Will Change Your Management Style Hello. Why are you reading this newsletter? Why are you studying? What is the general purpose of learning? It’s never enough to say this: we believe that the goal of learning is to make a difference in real life. Today we will talk about changes: how and why they happen and do not happen, and what will begin to change for you when you go through the Tetics PRO program in 2021. The change formula (sometimes also called the Glacier (Beckhard-Harris) formula) is as follows: D * FS * V > R (Dissatisfaction[…]

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Why Do Customers Demand Stupide Reports?

A comical incident occurred at one of the conferences. One of a listeners came to me and asked: – Alex, there is such a question: how can we increase the level of trust in relations with the customer? – What is wrong with the level of trust now? – Well, we have a team, we have a manager. And we want the customer to trust the team and communicate only with the manager. And he appeals directly to the engineers… – Why is that bad? A person immediately gets answers to his questions, quick communications and all that stuff. –[…]

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5 Symptoms of Being Ill As a Professional

The problem with career and professional growth is that nothing hurts. It is a terrible and mean disease: everything is OK, nothing hurts, you get paid, some current issues are being resolved, and you are slowly climbing up the steps of the Maslow pyramid to the level where food and comfort are no longer the main tasks in life. The vacation is arranged, the mortgage is being paid, your children go to a good nursery/school… or you have skilfully convinced yourself that this level is enough for you. And your progress gradually flattens out, the tasks, responsibilities, and therefore revenues[…]

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How to Listen to Nasty Criticism: 4 Useful Questions for every Day

Do you like it when people speak ill of you? We don’t, absolutely. However, we have to admit that such criticism is often the most useful one. It’s like a proper treatment, which should be nasty. So you won’t get sick. Why is unpleasant criticism useful, what prevents us from hearing it, and how to communicate with nasty people – let’s talk about it. Everything that we talk about in this article is not just a copy-paste of some very clever book. It’s not even a copy-paste of a few very clever books. This is the summary of lessons we’ve[…]

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On learned helplessness

One has to agree that it’s stupid to discuss the sublime with someone hungry or suffering. It is strange to offer philosophic ideas to a man who walks barefoot and his feet hurt. It’s a common knowledge that during wars and financial crises it’s not easy to deliver employees’ constructive confrontation or long-term motivation ideas through joint work on their professional goals. It looks counter-intuitive, but that is exactly what gives outstanding results, in our opinion. Is it OK to think about education right now? The answer is not as obvious as it sounds. We thoroughly studied the idea, simple[…]

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